CLASS POLICIES

Adult single classes

  • In the event that a student has purchased a class on MINDBODY and it is cancelled by us unexpectedly, (ie. bad weather or other unforeseen issues), a class credit will be given. Class credits are good for 1 month, after which they are null and void. Class credits can be used for any one class. 
  • If students reserved a single class on MINDBODY, they may cancel a class reservation up to 60 minutes prior to the start of class through the online MindBody portal OR mobile app. You’ll receive a class credit. If you do not cancel prior to the 60-minute window, you forfeit that credit.
  • If students reserved a class using a class card, they may cancel up to 60 minutes prior to the start of class through the online MindBody portal OR mobile app. If you do not cancel prior to the 60-minute window, you forfeit that class.
  • If, for any reason, you can't cancel online, please call or email us. We're always available!
    • Please note that we cannot always answer the phone, especially during certain evening hours when classes are in session, so please leave a message or text and we will be sure to get back to you as soon as possible.

Master/guest teacher classes

  • Advance master class purchases are non-refundable.
  • In the rare event that a master class is cancelled and not rescheduled, a gift card will be issued for the amount of the class. Gift cards can be used for any class, no expiration date. 

Class Cards

  • Class cards are non-refundable.
  • The 6-class card is null and void 3 months from the date of purchase.
  • The 10-class card is null and void 6 months from the date of purchase.
  • NO extensions for any reason after this time.

Private Lessons

  • No charge to cancel or reschedule private lessons, with two days or more notice. After that, there is a cancellation fee of $20. If an appointment is canceled less than 12 hours beforehand, the full amount will be deducted.

Waivers

Before attending any of our classes, all students must sign a liability waiver. You can do this electronically when you create a profile in our MindBody portal. You will not need to sign it again unless we update the text.

Class Registration and Sign-In

  • All students and Members are strongly encouraged to pre-register for classes online by visiting our MindBody portal
  • While we do accept drop-ins at the door, having a confirmed reservation is the only way to 100% guarantee a spot in class.
  • If you are unable to register for a class online, it means the class is already full. However, we encourage you to add your name to the waiting list — you will automatically be emailed if another person drops his/her spot and a space opens up for you.

  • Please arrive to the studio at least five minutes before class begins and check in with the instructor.